We accept returns and exchanges of products purchased directly from us up to 30 days from the date of delivery. To be eligible for a return, the item must be unused, in the same condition as it was received, and in the original packaging.
- Gift certificates are not eligible for refunds.
- All firearms sales are final including slides and or precut slides.
- No returns or exchanges can be accepted for stripped set screws, unless otherwise proven to be a manufacturing defect.
- Your receipt or order number is required for processing returns. Please see below for shipping information.
On certain items a 50 percent restocking fee may be added
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and will advise you of the status of your refund. If a refund is approved, then your refund will be processed to your original method of payment whenever possible. Other arrangements can be made on a case-by-case basis.
If your refund appears to be late or missing, please take the following steps in order:
1) Check the account of your original payment method.
2) If your refund has not posted, please contact your bank or credit card company. There can be longer delays in posting refunds and Dynamic Weapon Solutions does not have control over these delays after we have processed a refund.
3) When steps 1 & 2 do not answer your concerns to your satisfaction, please contact us at email@example.com.
We will exchange only new & unused items in their original packaging with additional shipping paid for by the customer. If you need to exchange an item, please contact us at firstname.lastname@example.org. Please see below for shipping information.
Returning or Exchanging Gifts
Products received as gifts can only be refunded to the original purchaser. Alternatively, a gift certificate or store credit can be issued to you for the value of products upon receipt of the products and approval of the return or exchange. All returns or exchanges must be new & unused items in their original packaging. Please see below for shipping information.
The shipping address for returns and exchanges is:
Dynamic Weapon Solutions
280 Hospital Cir Unit 210
Westminster, CA 92683
The customer is responsible for paying shipping costs for returns and exchanges. Shipping costs on the original order are non-refundable.
If the value of the return or exchange is significant, please consider using a trackable shipping service or purchasing shipping insurance. Dynamic Weapon Solutions does not independently insure return shipments.